PAYMENT TERMS Tel: 08717 179514
TERMS & CONDITIONS
Reservations and Bookings
Reservations may be made via telephone, via E-Mail, or in writing. All reservations accepted via telephone, must be confirmed in writing within 7 days of the initial telephone request.
Payment
1. A deposit of 25% of the course fee must be paid within 7 days of the confirmation of the booking.
2. Full payment is to be paid at least 4 weeks prior to the commencement date for the course.
3. Where courses involve an element of home / self study from pre-learning materials, payment is required no more than seven days after the date you book your place for the course.
4. Upon receipt of the full booking fee, joining instructions shall be sent to candidates.
5. Payment is not refundable.
6. If full payment has not been received then candidates may not be admitted onto the course.
7. An administrative charge of 10% shall be added to the course cost where reminders for payment have to be sent.
8. Where payment is not received in full, and reminders have been sent out, clients may not be entitled to any discounted prices resulting in the full course cost being charged.
9. Where oversees students are applying for a course, payment must be made in full within seven days of the course booking.
10. Where oversees students are attending a course that involves an element of self study from pre-learning materials, payment must be made in full, at least 12 weeks prior to the course commencement date.
11. It is the responsibility of the oversees student and or their parent company to ensure that they have the correct visa's and paperwork in place that allows them to attend a course in the UK in line with current UK Immigration requirements.
How to make Payment
Payment by check is the prefered choice.
Cheques should be made payable to the “Pre-Hospital Emergency Care Training Agency” and sent to the
Wales and Midlands Regional Office, “Pre-Hospital Emergency Care Training Agency, 28 St Albans Rd, Tynewydd, Treorchy, Rhondda, CF42 5DD#
Alternatively via Pay-Pal. If Paypal is to be used, we shall send you a paypal e-mail request and an additional administrative charge shall be applied to cover paypal charges.
Please Note, The Pre-Hospital Emergency Care Training Agency shall not issue certificates where payment has not been received in full.
Course Fees
All fees are correct at the time of printing but may be subject to change, in which case we reserve the right to charge the fee applicable at the time we receive your reservation.
Transfers and substitutions
Transfer from one fast course to another will incur the loss of the full course fee unless alternative arrangements have been made with the Pre-Hospital Emergency Care Regional Office Office. Substitutions can be made at any time prior to the course commencement providing we receive written confirmation.
Client Cancellation
Cancellations received by the Pre-Hospital Emergency Care Training Agency 15 days prior to the course will be charged a 25% administration fee, 8-14 days prior to the course will be charged a 50% administration fee; 7 days or fewer prior to course or non-attendance - will incur the loss of total course fee.
Course Information
All Pre-Hospital Emergency Care Training Agency courses have strict timescales. It is suggested that students aim to arrive at the training centre15 minutes prior to the commencement of their course start time in order that the registration process can be completed as the course will commence strictly on schedule.
ALL MODULES OF THE REQUIRED COURSE MUST BE ATTENDED; THEREFORE LATE ARRIVALS WILL NOT BE ACCEPTED.
Programme Changes
The Pre-Hospital Emergency Care Training Agency reserves the right to cancel and/or amend course dates, times and content. You will be notified in writing of cancellations or amendments. In circumstances beyond our control, a course may have to be cancelled at short notice. In such cases fast will endeavour to arrange suitable alternatives.
Certification Information
Candidates Details
Candidates are reminded that It is their responsibility to ensure that they complete their personal details clearly in block capitals on course registration forms as these forms are used to take the details of the individuals for processing details onto final certification and assessment papers.
Re-Issue of Certificates
Duplicates
Duplicate certificates may be issued to candidates. However, the duplicate certificate will be marked as Duplicate and an administrative fee of £10.00 is charged.
Mistakes on original certificate
1. Where mistekes have been made in the spelling of candidates name etc, which is the fault of the Pre-Hospital Emergency Care Training Agency, then we shall replace this with a new certificate on return of the original certtificate.
2. where mistakes have been made in the spelling of candidates names etc, which is not the fault of the Pre-Hospital Emergency Care Training Agency i.e. the information on the certificate matches that of the course registration form, then we shall issue a new certificate on return of the original certificate. An administrative fee of £10.00 is charged per certificate. Where the original certificate is not returned, no new certificate will be issued.
Acceptance of the Terms & Conditions
These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, please do not use the website.